Inside Contract Renewal Sales Representative
Job Requisition ID #
You will report to the Director of Sales Operations - AEC Design/Innovyze, working with Field Sales and Autodesk Partners. The Inside Contract Renewal Sales Rep is responsible for a specific set of accounts/geography, increasing annual contract value through subscription renewals and help us converting AEC Design/Innovyze's maintenance and support customers to new subscriptions through the InfoCare to Subscription (I2S) Program. You will meet quarterly and annual targets. You will help build standardization of the largest percentage of I2S conversions which will be mirrored across the organization, resulting in a visible position. This position hybrid/remote in Denver, Colorado.
Conduct outbound customer calls, responsible for a minimum number of daily calls, email communications
Determine customer requirements and expectations to recommend specific products and solutions
Increase sales and average transaction value by up-selling, add-on sale and cross-selling incremental products to deliver value by solving important challenges faced by the customer
Provide customer quotes, proposals, order forms, and product information
Use Salesforce.com to document all customer opportunities and customer activity
Forecast your performance by using salesforce.com, using probability embedded definitions to categorize each opportunity, to improve the weekly performance of the team
Promptly respond to customer inquiries, introduce technical resources as warranted to ensure customer questions are answered, satisfying any technical requirements established by the customer
Maintain basic knowledge of AEC Design/Innovyze products, competition and industry trends along with promotions and other items related to doing business with Autodesk and its Partners
Build relationships with the account owner, team and customer to create a long-term renewal business
4+ years of quota carrying sales, renewals or customer success experience with active customer sales engagement
Familiarity with sales process, selling methodologies
Accustomed to documenting tasks, customer provided data and following-up with necessary third parties
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