Product Manager (Customer Success Products), US
Job Requisition ID #
This is a Senior Product Management role reporting to the Sr. Director of Data Product Management in the Enterprise Systems & Experience (ESE) which is Autodesk's Information Technology (IT) organization. The Data Products & Insights Product Domain's mission is to enable and empower key Autodesk functions such as Marketing, Customer Success, Finance, Sales, People & People experiences through actionable insights, automation, self-service, and scalable data capabilities.
Autodesk is seeking a Senior Product Manager w to join us with deep experience in enterprise Customer Success data, insights, and data platforms to join the newly formed Data Products & Insights Product Management Group within ESE. The successful candidate will partner with the lead of our Enterprise Data Hub (EDH) to manage, develop, and evolve our Customer Success data products and insights.
You will drive the vision and strategy for the Customer Success Data, Insights, & Analytics product group within the Data Products & Insights Domain in furthering company goals and objectives
Develop deep domain expertise, including deep customer needs and deep insights into high impact opportunities
Oversee delivery of roadmap commitments in partnership with Eng with Product Management accountable for landing business impact as the "CEO of product capability set"
You will partner closely with the Customer Success Product Domain, Sales, Sales Strategy, COO Finance, Marketing, Sales Ops, Sales Enablement, and Sales Product domain to inform strategy and vision
Define and publish rolling 12-month roadmaps for the Customer Success Data and Insights product group aligned to our goals, prioritizing the most important problems that will drive the biggest impact for Autodesk
Define OKRs including the measurement methodology, baseline, and targets by quarter, supported by a high confidence roadmap to land the committed business impact
Ensure understanding and strategic partnership through regular interlocks, 1:1s and stakeholder management best practices
10+ years of experience in Product Management
8+ years of experience driving strategy, vision, and implementation of enterprise customer success data and insights, partnering with enterprise architects, engineering, and multiple stakeholders (business, legal, compliance)
7+ years of experience with product instrumentation, product instrumentation tools and technologies (e.g., Google Analytics) and product telemetry data
You have excellent spoken and written communication skills with an ability to state things simply and you persuasively for a variety of audiences - internal, external, business, and technical
Exceptional planning, facilitation, dependency management, risk management & analysis skills
BS Degree in Computer Science, IT, Engineering, Mathematics or equivalent
MS Degree in Computer Science, IT, Engineering, Mathematics or equivalent
Experience working with geographically diverse teams and remote employees a plus
Technical fluency; understanding and discussing architectural concepts, schedule tradeoffs, and new opportunities with technical team members
You take risks and can make quick decisions
You can take vague requirements, clarify, and drive them to execution
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Equal Employment Opportunity
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