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Global Key Account Manager, Food&Beverage

Donaldson Company

Donaldson Company

Sales & Business Development
Multiple locations
Posted on Thursday, May 16, 2024

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

The Global Key Account Manager – Food and Beverage will be part of Strategic Key Accounts team (Food and Beverage) and will focus on developing new (key) accounts. This role will serve as the primary interface for the organization and act as a liaison, ensuring all requirements are met in a timely manner. This person will also be responsible for conducting regular status and strategy meetings with customer’s management group to understand their needs and link to the organization’s product/service strategies. An outstanding Global Key Account Manager – Food and Beverage will be someone whose customer-oriented approach and sales expertise result in increased profitability.


Role Responsibilities:


- Thorough market and customer research, daily customer phone calls and

emails, business travel to customers when needed, and other prospecting

activities
- Act as a primary contact for assigned strategic accounts, which includes

traveling to customer locations to solidify relationships, attending industry

trade shows, determining customer needs, and learning application and

business requirements
- Establish, cultivate, and leverage customer relationships at a branch and

corporate level to grow the business (this role is a strong mix of hunting and

growing the relationship)
- Lead sales presentations, annual pricing negotiations, business reviews and

product proposals, and other communications designed to drive sales
- Ensure customer satisfaction by completing quotes, reviewing business

opportunities, and answering technical questions
- Work cross-functionally with Donaldson territory sales managers, OEM

managers, technical business development managers, and product

management team to identify, develop and close new sales opportunities.
- Penetrate assigned account by selling new or additional products to existing

locations and finding additional customer locations
- Act as a customer advocate within internal organizations and cross-

functional teams on pre- and post-sale matters including but not limited to

our OEM group, Marketing, Finance, Legal, Engineering, and manufacturing

facilities
- Build and maintain strong relationships, across functions at customers, and

favorable contacts with current and potential accounts utilizing Microsoft

Dynamics CRM

- Travel will be around to 30%

Minimum Qualifications:
- 3+ years of sales experience
- Previous Account management or Business Development experience
- Bachelor’s degree

Preferred Qualifications:
- Master’s degree or equivalent through experience
- Previous sales experience in the Food and Beverage industry is a strong plus
- Strong time management skills, critical thinking and problem-solving skills
- Customer service focused, including the ability to create an atmosphere that

encourages an open dialogue about the internal and external customer's

needs
- Detail oriented, strong analytical abilities, with excellent organizational skills

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.